How Tech Companies Get More Customers Online

How Tech Companies Get More Customers Online

Why digital marketing is the secret weapon for tech businesses that want more buyers, better sales, and a bigger brand—without wasting money on ads that don’t work.


Shirin Niasati

Shirin Niasati

Author

Shirin Niasati is a Product Owner and Website Developer at Persisca Technologies, specializing in digital solutions.

In today’s world, everything is online. People scroll, click, and buy things on their phones all day. If a tech company wants to sell its products or services, it has to show up where people are looking. That’s where digital marketing comes in.

This is not just about throwing ads on the internet and hoping for the best. It’s about using smart methods to get people to notice, trust, and buy from a tech brand instead of the competition. The big companies do it, and the smaller ones that want to grow have to do it too.

Let’s break it down in simple terms.

1. Tech Companies Need More Than Just a Website

Having a website is great, but if no one visits it, what’s the point? A website is like a store sitting in the middle of nowhere. Digital marketing is the road that brings people to it.

Here’s how tech brands get traffic:

  • Search engine traffic (SEO) – If someone types "best laptop for gaming" or "software for small businesses" into Google, they should find your website, not your competitor's.
  • Social media posts – Whether it’s LinkedIn, Twitter, or Instagram, people spend hours there. A tech brand has to show up in their feed.
  • Emails – If someone is interested in a product but doesn’t buy right away, sending them emails keeps them interested.
  • Online ads – These help reach people who might be interested but haven’t heard of the company yet.

A website without these things is like a store with no roads leading to it.

2. Being on Google Is a Must

Tech buyers do their research. They don’t just click the first ad they see. They Google things, compare options, and read reviews. That’s why a tech brand needs to show up in search results.

There are two ways to do that:

  1. Pay for ads – This puts a company at the top of Google, but it costs money every time someone clicks.
  2. Get free traffic with SEO – This takes longer, but it means showing up on Google without paying for ads.

Big companies spend millions on ads, but smaller tech brands can beat them by getting Google to show their pages for free.

3. Social Media Isn’t Just for Fun

People don’t go on Facebook, Instagram, or LinkedIn just to chat. They follow brands, read updates, and even make buying decisions.

For tech companies, social media can:

  • Show off new products
  • Share customer success stories
  • Answer common questions
  • Give special deals
  • Build a reputation

The key is to post regularly. A company that posts once a month looks like it doesn’t care. A company that posts every week builds trust.

4. Email Still Works (If Done Right)

Most people ignore junk emails. But they do open emails that matter to them.

Tech brands that collect emails from interested buyers can:

  • Send out updates about new products
  • Remind people about things they were thinking of buying
  • Share tips that make them look like experts
  • Give special discounts to bring people back

A single email can turn someone who was “thinking about it” into a paying customer.

5. Online Ads Work, But Only If They’re Smart

Tech companies can waste a lot of money on ads if they’re not careful. The trick is to show ads only to the right people.

For example, instead of blasting ads everywhere, a smart ad campaign:

  • Shows ads to people who already searched for similar products
  • Targets people who visited the website but didn’t buy
  • Focuses on industries or job titles that actually need the product

This makes sure money is only spent on ads that bring in real buyers, not just random clicks.

6. Tech Brands Need a Good Reputation

If people Google a company and find bad reviews or nothing at all, they won’t trust it. Good marketing includes making sure people see good things online.

A few ways to do this:

  • Asking happy customers to leave reviews
  • Making sure bad reviews get handled the right way
  • Having case studies or success stories on the website

People trust what other buyers say. A strong reputation brings in more sales.

7. The Right Message Matters

Tech companies love to talk about features, but buyers care about results.

For example:

  • Instead of saying “AI-powered cloud storage”, say “Never lose important files again”.
  • Instead of “Advanced cybersecurity solutions”, say “Keep hackers out of your system”.

Marketing has to be clear, simple, and focused on what the buyer actually cares about.

8. Everything Works Together

A tech company can’t just pick one method and expect results. Everything connects:

  • Social media gets people interested.
  • The website gives them details.
  • Google search brings in people who are looking.
  • Email keeps them coming back.
  • Ads push the brand in front of the right buyers.

When all these things work together, sales go up.

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